Privacy Policy
Personal identification information
We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
At whilstirisnaps.com users may visit anonymously at any time, however, users may be asked for, name, email address, mailing address, phone numbers and payment details as appropriate to facilitate certain services such as order fulfilment. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.
Payment information
Payment details are only stored by our payment gateway providers - PayPal is protected by their exemplary PCI standards as are Stripe who manage credit card transactions, you can read the Stripe privacy policy here.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to the service, such as the operating system and the internet service providers utilised and other similar information.
Web browser cookies
Whilstirisnaps.com may use "cookies" to enhance user experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Please note that while you may choose to set the web browser to refuse cookies, or to alert you when cookies are being sent, some parts of the site may not function properly. Please use the website data collection preferences available on our site if you want to activate any of the above restrictions. Read more in our Cookies Policy.
How we use collected information
Whilst Iris Naps Designs collects and uses personal information from users for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To improve our site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To administer a content, promotion, survey or other site feature
To send users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us at admin@whilstirisnaps.com.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.
Changes to this privacy policy
Whilst Iris Naps Designs has the discretion to update this privacy policy at any time. When we do, we will state when the last update has been made at the bottom of this page.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Whilst Iris Naps Designs
https://whilstirisnaps.com
15 YO625BZ, UK
admin@whilstirisnaps.com